To carefully listen and respond quickly to customers complaints. To steadily build a powerful after-sales service network to satisfy our numerous customers. To elicit constructive criticisms, suggestions and advice from our numerous customers for our matual benefits. Finally, our vision and joy is to see our customers truly pleased with their choice of Toyota Genuine Parts.

To standardize the hitherto prolific fake and imitation spare parts and to offer reliable and affordable TOYOTA and LEXUS Genuine spare parts and Lubricants to the Nigerian and West African market

In line with Toyota's global Customer Satisfaction philosophy, a Customer Satisfaction Unit has been established in our company. We recognize our customers as our only reason for being in business. In view of this, our commitment is geared towards the delivery of efficient services (sales and after-sales) to all our customers, in ensuring that we meet their expectations.